|Each of the units we purchased had to be custom designed to fit in a specific location. The engineering team was given all of the dimensions to match and each one of the units fit in the locations like a glove. No modifications needed. Just shows the level of expertise that MGM has on staff.All of the people at MGM are super to work with and they all play a part in the success. This starts with the president and flows all the way down to the shop floor personnel.If you are looking for a company to purchase a new transformer from then look no further. These folks are “THE BEST” !!!!!! Never have to leave messages because someone is always there that can talk to you about any type of unit you need. Sales staff is top notch and know their product line. Engineering is second to none. Even the folks that arrange all of the shipping know the products. The president, Patrick, is a gentleman in every way and has assembled a team that can get you what you want and when you need it.
Mike Smith – Constellium
Jay Melfi – Branch Manager – Walters Wholesale Electric Co.
”We really appreciate all the efforts last Friday night … coming back to the office and waiting for the contractor to pick up the transformer was first class. MGM is a great company and awesome partner to Walters Wholesale. Again, thank you for jumping in the fire with us. I really do appreciate the help.”
Chuck Johnson – Fox Wolesale
MGM continues to do it right. Excellent Product, good stock on Standard Items, competitive pricing as well as good ship times has helped me continue to write transformer business. You’ve earned an ”A. Keep up the good work.
Kenneth Lilley – A Contact Electric
The experience is amazing. We received our transformers sooner than expected.
The customer service is great! I deal a lot with Tim Smith and he has come through for me a lot in the past, ant recently he just helped in a time sensitive quote and we both managed to get that quote! Great guy.
David Glidden – Walters Wholesale Electric
I AM IN THE QUOTING PHASE OF THIS PROJECT, BUT I AM COFIDENT WITH COMPETITIVE PRICING GIVEN TO ME I WILL SECURE AN ORDER. I WAS HELPED BY LEONARD ZAMORA & HE ANSWERED ALL OF MY QUESTIONS & RESPONDED FASTER THAN I WOULD HAVE EXPECTED. HE HAD A PROFESSIONAL YET FRIENDLY MANNER. DID A GREAT JOB FOR YOU.
Greg Wagner – Leff Electric
[Your Ohio agent,] Griesser Sales always go above and beyond to help me. Their response time is second to none.
Keith Ross – City Electric Supply
Spot on great product!
Chris Walczak – Grove Madsen Industries
Quotes are always on time and appreciate all the extra help and effort your team supports us. Keep up the great job.
Marcus Saldivar – ROMAC Supply
GREAT SERVICE AND SPEEDY RESPONSE.
Robert – Facility Solutions Group (FSG Lighting)
We needed the product delivered by 10/15/14 and it arrived on 10/10/14. It shipped earlier than expected due to the great effort of Oscar Guzman
Bill Archer – Romac Supply
I ALWAYS GET GOOD SERVICE FROM OSCAR, LEANNE , ROSE, GEORGE AND FOR THAT MATTER EVERY BODY I CONTACT AT MGM TRANSFORMER.
Thomas S Ward & Laura LeJarza
We are this writing letter to you to thank you and your staff for your excellent performance on our order for the transformers for the Peoria High School project. This was a difficult job with a very aggressive time table for completion. You and Mike Bennett were crucial in our efforts to get these units there on time. Your shipping person, Leann Salcido, was also very helpful to us by providing us with carrier information ahead of shipment, so we could make arrangements with them.
MGM did an outstanding job through the entire process. Your submittals were accurate and done in the time frame you quoted. They were accepted by the specifying engineer with a minor change on the MV side. You made the revisions quickly and correctly, since there were no problems in the field. When the transformers arrived on-site, they matched up perfectly to the MV switches and the switchboards.
You shipped these units out a couple days ahead of the promised date, which was greatly appreciated by our contractor. This was critical to completing the job on time and allowing the school to open as scheduled.
Your company’s performance on this was exemplary. Product quality and customer service was of the highest levels. Please accept our thanks and our appreciation for the extra effort provided by you and your staff. We are looking forward to working with you on future projects.
Steve C. Pickens
I wanted to let you know about your SO# 12-85245A. This was a small 10 KVA that you got out in one week. I entered the PO on 8/8/12 and it shipped on 8/15/12. This was a small unit that was like a needle in a hay stack but your people (Mike and Leann) got all over it and got it shipped. My customer has a large coal shovel and without this small unit was down. They were losing a lot of money because of it. Thanks for all the help, you have made me look like the hero……
Dave Hughes, NDSI of Motive Energy
The 4X, 3PH transformer that your group built for our job worked out perfectly for the site requirements as far as output and physical design. Thank you for taking the time to assist us to get the correct equipment in place.